Website Privacy Policy
Last Updated: 02/02/2026
Company Name: HONEY FYX LLC
Website: https://www.honeyfyx.com
HONEY FYX LLC ("Company," "we," "our," or "us") respects your privacy and is
committed to protecting it. This Website Privacy Policy explains how we collect, use,
disclose, and safeguard information when you visit or interact with our website (the
"Website").
This policy applies to information we collect through the Website, including through
contact forms, online scheduling, web chat or messaging, call tracking and marketing
tools, and other online interactions. It does not apply to information collected offline (for
example, by phone or in person) unless we specifically state otherwise. This Website is
intended for users located in the United States. If you access the Website from outside the
United States, your information may be transferred to, processed, and stored in the United
States.
By accessing or using the Website, you agree to this policy. If you do not agree, please do
not use the Website.
1. Information We Collect
We collect information in three primary ways: (a) information you provide to us, (b)
information collected automatically when you browse the Website, and (c) information
collected through cookies and similar technologies used for analytics, advertising, and
performance measurement.
1.1 Information You Provide Voluntarily
When you submit information through the Website—such as by requesting service,
requesting an estimate, scheduling an appointment, starting a chat, or contacting us—we
may collect the information you choose to provide, including:
● Identifiers and contact information (such as name, email address, phone number, and
mailing/service address).
● Service request details (such as service type, preferred appointment windows, photos
or attachments you upload, and notes you provide).
● Communications content (such as messages submitted through forms, chat, SMS,
email, or other channels you use to contact us).
● Any other information you choose to submit through the Website.
You are not required to provide personal information to browse the Website. However, if
you choose not to provide certain information, we may be unable to respond to your
request or provide certain services through the Website.
1.2 Information Collected Automatically
When you visit the Website, we (and our service providers) may automatically collect
certain information about your device and your interaction with the Website, such as:
● IP address and general location information (such as city/state inferred from IP
address).
● Device and browser information (such as browser type, operating system, device
type, and language settings).
● Usage and event data (such as pages visited, links clicked, scroll activity, time spent
on pages, and referring/exit pages).
● Approximate timestamps, session identifiers, and diagnostic data used for
performance, analytics, and security monitoring.
This information helps us operate the Website, measure performance, understand visitor
engagement, detect and prevent fraud, and maintain security.
1.3 Cookies, Pixels, SDKs, and Similar Technologies
We use cookies and similar technologies (such as pixels, tags, local storage, and SDKs) to
help the Website function, to understand how the Website is used, and to support
advertising and measurement activities. These technologies may collect information such
as your IP address, device/browser characteristics, and your interactions with the
Website.
Examples of technologies we may use include:
● Analytics tools (for example, Google Analytics) to understand Website traffic and
usage.
● Advertising and conversion measurement tools (for example, Google Ads and Meta
Pixel) to help measure the effectiveness of marketing campaigns and deliver ads.
● Call tracking tools (for example, dynamic phone numbers) to attribute calls and leads
to marketing sources and improve service.
● Chat and messaging tools to support customer communications and improve
responsiveness.
Some of these technologies may be operated by third parties and may collect information
across different websites or online services over time, subject to those parties’ privacy
practices.
You can control certain cookies through your browser settings and, where available,
through any cookie preference controls presented on the Website. See Section 4 for more
information.
2. How We Use Your Information
We use the information we collect for legitimate business purposes consistent with
operating a home services business and maintaining an effective Website. Depending on
how you interact with the Website, we may use information to:
● Provide and manage services, including responding to inquiries, providing estimates,
scheduling appointments, and coordinating service delivery.
● Communicate with you, including confirmations, reminders, follow-up
communications, and customer support.
● Operate, maintain, and improve the Website, including troubleshooting, testing,
analytics, measuring performance, and improving user experience.
● Conduct marketing and advertising activities with your consent, including measuring
campaign performance, and attributing calls and leads.
● Protect against fraud, misuse, and security incidents; enforce our policies; and
maintain the safety and integrity of our systems.
● Comply with applicable legal requirements and respond to lawful requests.
We do not sell personal information. We do not use information collected through the
Website to make decisions that produce legal or similarly significant effects solely by
automated means (for example, automated denial of services).
3. Communications and Text Messaging
If you provide your phone number or email address through the Website, you may receive
communications from us. These communications may be transactional (for example,
appointment confirmations or reminders), service-related (for example, updates about
your request), or, where permitted, promotional (for example, offers or seasonal service
reminders).
3.1 Calls and Emails
We may contact you by phone or email to respond to your request, provide scheduling
updates, confirm details, or provide customer support. You may opt out of promotional
emails at any time by following the unsubscribe instructions included in the email.
3.2 SMS / MMS Text Messages
If you opt in to receive text messages (for example, by submitting a form that includes
consent language or by requesting text updates), we may send SMS/MMS messages
related to your service request, appointment, or customer communications.
● Message frequency may vary.
● Message and data rates may apply.
● You can opt out at any time by replying STOP.
● For help, reply HELP or contact us using the information in Section 10.
We do not sell, rent, or share opt-in phone numbers or text-message consent information
with third parties for their own marketing purposes.
4. Cookies, Interest-Based Advertising, and Your Choices
Cookies are small text files stored on your device. We use cookies and similar
technologies for several purposes, including to operate the Website, remember
preferences, analyze traffic, attribute calls and leads, and measure or improve advertising
performance.
4.1 Managing Cookies
You can control cookies through your browser settings, including refusing some or all
cookies or receiving an alert when cookies are being sent. If you disable cookies, certain
features of the Website may not function properly.
If the Website presents a cookie banner or preference center, you can use it to manage
certain categories of cookies where available.
4.2 Analytics and Advertising Tools
We may use third-party analytics and advertising tools (such as Google Analytics, Google
Ads, and Meta Pixel). These providers may set cookies or similar technologies and
collect information about your interactions with the Website to provide measurement,
analytics, and advertising services. Information collected through these tools may be
combined with other information collected through the Website for the purposes
described in this policy.
4.3 Global Privacy Control (GPC)
Some browsers or extensions support the Global Privacy Control (“GPC”) signal. Where
required by applicable law, we will process GPC signals as a request to opt out of certain
processing (such as certain types of “sharing” for targeted advertising under state law).
Note that honoring GPC may be limited by technical constraints and may not apply to all
uses of cookies (for example, cookies necessary to operate the Website).
4.4 Do Not Track
Some browsers include a “Do Not Track” (DNT) setting. Because there is no common
industry standard for interpreting DNT signals, the Website may not respond to all DNT
signals. You can use the other controls described in this section to manage cookies and
tracking.
5. Sharing and Disclosure of Information
We may disclose information collected through the Website in limited circumstances as
described below. We do not sell personal information.
5.1 Service Providers
We may share information with vendors and service providers that help us operate the
Website and run our business, such as website hosting providers, analytics providers,
advertising and measurement vendors, call tracking providers, and customer
communication tools. These providers are permitted to use information only to perform
services on our behalf and are subject to contractual confidentiality and security
obligations. We do not authorize service providers to use personal information for their
own independent purposes.
5.2 Legal and Safety
We may disclose information if we believe it is necessary to: (a) comply with applicable
law, regulation, legal process, or governmental request; (b) enforce our agreements or
policies; (c) protect the rights, property, or safety of the Company, our customers, or
others; or (d) detect, prevent, or address fraud or security issues.
5.3 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale
of all or a portion of our business or assets, information may be transferred as part of that
transaction, subject to applicable law and appropriate confidentiality protections.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect
information collected through the Website from unauthorized access, use, disclosure,
alteration, or destruction. Despite these efforts, no method of transmission over the
Internet or method of electronic storage is completely secure, so we cannot guarantee
absolute security.
Email, text messages, and chat communications may not be encrypted end-to-end and
may not be secure. Please do not send sensitive information through these channels.
If you believe your interaction with us is no longer secure, please contact us immediately
using the information in Section 10.
7. Links to Other Websites
The Website may contain links to third-party websites or services. We do not control, and
are not responsible for, the content, privacy practices, or security of third-party websites.
We encourage you to review the privacy policies of any website you visit.
8. Children’s Privacy
The Website is not directed to children under 18, and we do not knowingly collect
personal information from children. If you believe a child has provided personal
information through the Website, please contact us so we can take appropriate steps to
delete it.
9. Data Retention
We retain personal information collected through the Website for as long as reasonably
necessary to fulfill the purposes described in this policy, including to provide services,
maintain business records, resolve disputes, enforce agreements, and comply with legal
obligations. When information is no longer needed, we will take reasonable steps to
delete, deidentify, or securely dispose of it in accordance with our retention practices and
applicable law.
10. Changes to This Policy
We may update this Website Privacy Policy from time to time. When we do, we will
revise the “Last Updated” date at the top of this policy. Your continued use of the Website
after changes are posted means you accept the updated policy.
11. Contact Us
If you have questions about this policy, wish to exercise applicable privacy rights, or
want to make a request regarding information collected through the Website, please
contact us:
● Phone: (636) 224-8757
● Email: info@honeyfyx.com
● Mailing Address: 670 Highway J. Troy, MO 63379
12. Privacy Rights and Choices (U.S. Residents)
Depending on where you live, you may have certain rights regarding personal
information, which may include the right to:
● Confirm whether we collect or process personal information about you and
request access to it
● Request correction of inaccurate personal information
● Request deletion of personal information, subject to certain legal exceptions
● Request a copy of personal information in a portable format
● Opt out of certain uses of personal information, including certain forms of
targeted advertising conducted through cookies and similar technologies
● Appeal a decision regarding your privacy rights request, where required by
applicable law.
Depending on your state of residence and applicable law, you may have certain privacy
rights regarding your personal information. It is important for you to know that the
availability and scope of these rights may vary by jurisdiction.
How to Exercise Your Rights
To submit a privacy request, contact us using the information in the “Contact Us” section.
We may need to verify your identity before completing your request. Where permitted by
law, you may designate an authorized agent to submit a request on your behalf. If your
request is denied, you may have the right to appeal our decision by contacting us using
the information above and stating that you are submitting an appeal.
Cookie and Advertising Choices
You can control cookies and similar technologies by:
● Adjusting your browser settings to block or delete cookies
● Using any cookie preference tools or banners that may be available on the
Website
● Using certain browser signals (such as Global Privacy Control) that communicate
your preference to opt out of certain cookie-based uses, where required by
applicable law
Please note that blocking cookies may affect the functionality of the Website, and some
cookies are necessary for the Website to operate.
No Sale of Personal Information
We do not sell personal information for money. However, we may allow certain
third-party partners to collect information through cookies and similar technologies for
analytics, advertising, and measurement. You can opt out of certain cookie-based
advertising through the controls described above.